SUCCESS
PROVEN SUCCESS
The Supplierforce hosted Supply Management solution and professional procurement services are delivered to a range of customers across the following industries (click on the industry to view sample case studies):
- TELECOMMUNICATIONS
- FINANCIAL SERVICES
- RETAIL/ DISTRIBUTION
- HOTEL AND CATERING
- CONSTRUCTION & FACILITIES MANAGEMENT
- HEALTHCARE & OTHER GOVERNMENT AGENCIES
- LOCAL GOVERNMENT
- SEMI-STATE ORGANISATIONS
TELECOMMUNICATIONS:
| CUSTOMER | CHALLENGE | SOLUTION | RESULTS |
|---|---|---|---|
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SUPPLY BASE INTELLIGENCE, INFORMATION MANAGEMENT & RISK MITIGATION |
Complete Supplier Information Management platform solution |
- 71% reduction in costs of vendor data maintenance - SF master interface to Telefónica O2’s SAP system |
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CONTRACT VISIBILITY AND TRACKING OF COMPLIANCE TO TERMS |
Complete Supplier Information Management platform solution Contract data auditing services |
- Reduced costs of supplier contract and data audits - Platform for savings, collaboration and consolidation |
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CONTRACT OPTIMISATION |
Supplier contracts audited for coverage, risk and savings |
- Significant sourcing & risk - Maintenance process |
FINANCIAL SERVICES:
| CUSTOMER | CHALLENGE | SOLUTION | RESULTS |
|---|---|---|---|
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HQ OFFICE FIT-OUT, RELOCATION & ONGOING FACILITY MANAGEMENT |
Tender management Cost governance |
- Managed program of 30 tenders for fit-out of HQ - On time and under budget completion - Selected and implemented total Facilities Management provider |
| INTERNATIONAL FINANCIAL SERVICES PROVIDER | PROCUREMENT RESOURCES AND STRATEGIC SOURCING |
SF procurement category professionals & strategic sourcing solutions |
- Over €750k direct cost savings - Direct procurement resource cost savings |
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MANAGEMENT OF THE NATIONAL BROKER NETWORK |
SF Broker & Event Management solution |
- Reduced broker admin & - Increased transparency of broker activities |
RETAIL/ DISTRIBUTION:
| CUSTOMER | CHALLENGE | SOLUTION | RESULTS |
|---|---|---|---|
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IMPROVEMENTS IN SUPPLIER PERFORMANCE & TOTAL VISIBILITY |
Strategic Performance Management: hosted solution and services |
- Between 30% and 40% reduction in cost of supplier Claims vs. Sales - Complete visibility of supplier QA performance |
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SUPPLIER DATA CONSOLIDATION |
Vendor Data Cleansing & Consolidation services |
- Identification of substantial sourcing and contract savings - Support to program for rationalisation of the supply base |
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PROCUREMENT CAPABILITY IMPROVEMENTS & REVIEW OF VALUE FOR MONEY |
Procurement audit Value For Money review |
- Identification of process & capability improvements - Platform for sourcing savings |
HOTEL AND CATERING:
| CUSTOMER | CHALLENGE | SOLUTION | RESULTS |
|---|---|---|---|
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SUPPLIER COMPLIANCE VISIBILITY AND COST REDUCTION |
Supplier Information Management and Risk/ Audit module |
- Direct cost savings and transparency of supplier compliance |
CONSTRUCTION & FACILITIES MANAGEMENT:
| CUSTOMER | CHALLENGE | SOLUTION | RESULTS |
|---|---|---|---|
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PROCUREMENT CAPABILITY IMPROVEMENTS & CRITICAL SUPPLIER MANAGEMENT |
Procurement audit and Supplier Risk review |
- Identification of process & capability improvements - Risk mitigation plan implemented |
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SOURCING SAVINGS AND SUPPLIER INFORMATION MANAGEMENT |
Sourcing technology & services Data cleansing solution |
- £2.5million savings - Total vendor data cleansing & consolidation |
HEALTHCARE & OTHER GOVERNMENT AGENCIES:
| CUSTOMER | CHALLENGE | SOLUTION | RESULTS |
|---|---|---|---|
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PROCESS INEFFICIENCY, SUPPLY RISK AND TRANSPARENCY OF VALUE FOR MONEY |
Procurement Audit Transformation Program Sourcing projects |
- >15% cost savings - Contract risk mitigation |
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VISIBILITY OF CRITICAL, COMPLETE SUPPLIER INFORMATION & EFFECTIVE AUDITING OF SUPPLIERS |
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- Platform for consolidation and leveraged national procurement - Instant access to complete information |
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INSTANT VISIBILITY OF SUPPLIER DATA INTELLIGENCE, MAINTENANCE, COMPLIANCE, CONTROLS AND EFFICIENCIES. SEGMENTATION AND SUPPLIER RELATIONSHIP MANAGEMENT |
Supplier Data cleansing and Supplier Information Management (SIM) Modular, hosted solution incorporating SIM, Contract & Tender management |
- Total supplier information visibility - Reduced administration costs - Enabling focus on strategic activities |
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COMPLEX TENDERING AND DYNAMIC SUPPLIER MANAGEMENT PROCESSES |
Social Care management solution Tender support services |
- Reduced tender process costs - Increased transparency and instant access to total tender and Provider Management activity |
LOCAL GOVERNMENT:
| CUSTOMER | CHALLENGE | SOLUTION | RESULTS |
|---|---|---|---|
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LOW PROCUREMENT CAPABILITY, NO SPEND VISIBILITY & LACK OF COHERENCE |
Demand Management Procurement Interventions Hosted solution |
- Total Supply Management solution - Cash flow positive in 6 months - Return of £4 for each £1 invested |
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SUPPLIER CONSOLIDATION, CONTROLS, CONTRACT, TENDERING AND PERFORMANCE MANAGEMENT |
Modular Supplier Management solution Contract Data gathering & auditing Professional sourcing services |
- Minimum £500,000 embedded annualised savings in 2009 - Key support to the Council’s program to deliver £10m+ in savings |
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SPEND AND SUPPLIER MANAGEMENT TRANSARENCY |
Procurement diagnostic and executive recommendations Hosted Supply Management solution |
- Core element of the Council’s Procurement Transformation program - Identified gaps in procurement infrastructure, capabilities & controls - Identified £1.6M in savings |
SEMI-STATE ORGANISATIONS:
| CUSTOMER | CHALLENGE | SOLUTION | RESULTS |
|---|---|---|---|
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PROCUREMENT TRANSFORMATION |
Tender process re-engineering Managed e-Auctions Contract Management process deployment Up-skilling programme |
- 20% process efficiencies - Up to 33% sourcing savings (e.g. Office Equipment and Fleet) - Contract risk mitigation |
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EFFICIENCIES IN SIM, TENDERING, CONTRACT, SPEND & PERFORMANCE MANAGEMENT |
Total hosted solution including SIM, Tendering, Contract, Spend & Performance |
- Reduced costs and increased efficiencies of key procurement processes |
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INTERNAL PROCUREMENT CAPABILITY IMPROVEMENTS |
Operating system for Procurement Information & Process Management |
- Web-based procurement portal - Streamlined processes and improved user efficiencies |
