PROVEN SUCCESS

The Supplierforce hosted Supply Management solution and professional procurement services are delivered to a range of customers across the following industries (click on the industry to view sample case studies):

TELECOMMUNICATIONS
FINANCIAL SERVICES
RETAIL/ DISTRIBUTION
HOTEL AND CATERING
CONSTRUCTION & FACILITIES MANAGEMENT
HEALTHCARE & OTHER GOVERNMENT AGENCIES
LOCAL GOVERNMENT
SEMI-STATE ORGANISATIONS

TELECOMMUNICATIONS:

CHALLENGE	SOLUTION	RESULTS
SUPPLY BASE INTELLIGENCE, INFORMATION MANAGEMENT & RISK MITIGATION	Complete Supplier Information Management platform solution	71% reduction in costs of vendor data maintenance SF master interface to Telefónica O2’s SAP system
CONTRACT VISIBILITY AND TRACKING OF COMPLIANCE TO TERMS	Complete Supplier Information Management platform solution Contract data auditing services	Reduced costs of supplier contract and data audits Platform for savings, collaboration and consolidation
CONTRACT OPTIMISATION	Supplier contracts audited for coverage, risk and savings	Significant sourcing & risk avoidance savings Maintenance process deployed

FINANCIAL SERVICES:

CUSTOMER	CHALLENGE	SOLUTION	RESULTS
	HQ OFFICE FIT-OUT, RELOCATION & ONGOING FACILITY MANAGEMENT	Tender management Cost governance	Managed program of 30 tenders for fit-out of HQ On time and under budget completion Selected and implemented total Facilities Management provider
*INTERNATFINANCIAL SERVICES PROVIDER*	PROCUREMENT RESOURCES AND STRATEGIC SOURCING	SF procurement category professionals & strategic sourcing solutions	Over €750k direct cost savings Direct procurement resource cost savings
	MANAGEMENT OF THE NATIONAL BROKER NETWORK	SF Broker & Event Management solution	Reduced broker admin & management costs Increased transparency of broker activities

CUSTOMER

CHALLENGE

SOLUTION

RESULTS

HQ OFFICE FIT-OUT, RELOCATION & ONGOING FACILITY MANAGEMENT

Tender management
Cost governance

Managed program of 30 tenders for fit-out of HQ
On time and under budget completion
Selected and implemented total Facilities Management
provider

INTERNATFINANCIAL SERVICES PROVIDER

PROCUREMENT RESOURCES AND STRATEGIC SOURCING

SF procurement category professionals & strategic sourcing solutions

Over €750k direct cost savings

Direct procurement resource cost savings

MANAGEMENT OF THE NATIONAL BROKER NETWORK

SF Broker & Event Management solution

Reduced broker admin &
management costs
Increased transparency of broker activities

RETAIL/ DISTRIBUTION:

CHALLENGE	SOLUTION	RESULTS
IMPROVEMENTS IN SUPPLIER PERFORMANCE & TOTAL VISIBILITY	Strategic Performance Management: hosted solution and services	Between 30% and 40% reduction in cost of supplier Claims vs. Sales Complete visibility of supplier QA performance
SUPPLIER DATA CONSOLIDATION	Vendor Data Cleansing & Consolidation services	Identification of substantial sourcing and contract savings Support to program for rationalisation of the supply base
PROCUREMENT CAPABILITY IMPROVEMENTS & REVIEW OF VALUE FOR MONEY	Procurement audit Value For Money review	Identification of process & capability improvements Platform for sourcing savings

HOTEL AND CATERING:

CUSTOMER	CHALLENGE	SOLUTION	RESULTS
	SUPPLIER COMPLIANCE VISIBILITY AND COST REDUCTION	Supplier Information Management and Risk/ Audit module	Direct cost savings and transparency of supplier compliance

CUSTOMER

CHALLENGE

SOLUTION

RESULTS

SUPPLIER COMPLIANCE VISIBILITY AND COST REDUCTION

Supplier Information Management and Risk/ Audit module

Direct cost savings and transparency of supplier compliance

CONSTRUCTION & FACILITIES MANAGEMENT:

CUSTOMER	CHALLENGE	SOLUTION	RESULTS
	PROCUREMENT CAPABILITY IMPROVEMENTS & CRITICAL SUPPLIER MANAGEMENT	Procurement audit and Supplier Risk review	Identification of process & capability improvements Risk mitigation plan implemented
	SOURCING SAVINGS AND SUPPLIER INFORMATION MANAGEMENT	Sourcing technology & services Data cleansing solution	£2.5million savings Total vendor data cleansing & consolidation

HEALTHCARE & OTHER GOVERNMENT AGENCIES:

CHALLENGE	SOLUTION	RESULTS
PROCESS INEFFICIENCY, SUPPLY RISK AND TRANSPARENCY OF VALUE FOR MONEY	Procurement Audit Transformation Program Sourcing projects	>15% cost savings Contract risk mitigation
VISIBILITY OF CRITICAL, COMPLETE SUPPLIER INFORMATION & EFFECTIVE AUDITING OF SUPPLIERS	Supplier data cleansing, information management and auditing solution	Platform for consolidation and leveraged national procurement Instant access to complete information
INSTANT VISIBILITY OF SUPPLIER DATA INTELLIGENCE, MAINTENANCE, COMPLIANCE, CONTROLS AND EFFICIENCIES. SEGMENTATION AND SUPPLIER RELATIONSHIP MANAGEMENT	Supplier Data cleansing and Supplier Information Management (SIM) Modular, hosted solution incorporating SIM, Contract & Tender management	Total supplier information visibility Reduced administration costs Enabling focus on strategic activities
COMPLEX TENDERING AND DYNAMIC SUPPLIER MANAGEMENT PROCESSES	Social Care management solution Tender support services	Reduced tender process costs Increased transparency and instant access to total tender and Provider Management activity

LOCAL GOVERNMENT:

CHALLENGE	SOLUTION	RESULTS
LOW PROCUREMENT CAPABILITY, NO SPEND VISIBILITY & LACK OF COHERENCE	Demand Management Procurement Interventions Hosted solution	Total Supply Management solution Cash flow positive in 6 months Return of £4 for each £1 invested
SUPPLIER CONSOLIDATION, CONTROLS, CONTRACT, TENDERING AND PERFORMANCE MANAGEMENT	Modular Supplier Management solution Contract Data gathering & auditing Professional sourcing services	Minimum £500,000 embedded annualised savings in 2009 Key support to the Council’s program to deliver £10m+ in savings
SPEND AND SUPPLIER MANAGEMENT TRANSARENCY	Procurement diagnostic and executive recommendations Hosted Supply Management solution	Core element of the Council’s Procurement Transformation program Identified gaps in procurement infrastructure, capabilities & controls Identified £1.6M in savings

SEMI-STATE ORGANISATIONS:

CHALLENGE	SOLUTION	RESULTS
DELIVERY OF SOURCING SAVINGS	Strategic procurement and sourcing services	Over €500,000 direct cost savings (equivalent of 67% cost reduction)
EFFICIENCIES IN SIM, TENDERING, CONTRACT, SPEND & PERFORMANCE MANAGEMENT	Total hosted solution including SIM, Tendering, Contract, Spend & Performance	Reduced costs and increased efficiencies of key procurement processes
PROCUREMENT TRANSFORMATION	Tender process re-engineering Managed e-Auctions Contract Management process deployment	Significant process efficiencies Up to 33% sourcing savings (e.g. Office equipment, Fleet) Contract risk mitigation
INTERNAL PROCUREMENT CAPABILITY IMPROVEMENTS	Operating System for Procurement Information & Process Management	Web-based Procurement portal Streamlined processes & improved user efficiencies