Supplierforce Supplier Relationship Management ('SRM') services enable organisations to maximise the performance and impact of their suppliers through streamlined on-boarding, structured performance management, continuous improvement and supplier development programs. From Supplier Information Management ('SIM') to full contract and performance management, our services enable truly collaborative business relationships and delivery of bottom line benefits for both our customers and their suppliers.

Our SRM services are delivered by our team of Supplier Relationship Managers. As the dedicated support between customers and suppliers, the SRM's role is to maximise customer benefits, supplier compliance and productivity and reduce customer administration. Key functions of the SRM include: 

• Management of the supplier on-boarding and overall SIM processes
• Customer and supplier user training and support
• Contract data gathering and scanning of supporting supplier documentation
• Outstanding activity management
• Structured Supplier Performance Management
• Executive reporting

The SRM function reduces administration time and costs and enables customer staff concentrate on strategic activities.

To contact a member of our procurement services team, please e-mail info@supplierforce.com